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sendafax.ca frequently asked questions

Everything people ask before they start faxing online with sendafax.ca.

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How do I send a fax in Canada without a fax machine?

Use sendafax.ca: press Get Started, sign in with an email code, pick a fax number, attach your file and send. The recipient gets a normal fax.

Can I send just one fax?

Yes. Start on Personal for $4.99 for the first month, send what you need, and cancel online whenever you like.

Can the office fax me back?

Yes. You get your own Canadian or US fax number, and replies arrive in your encrypted inbox with an alert.

How do I know my fax went through?

Each fax shows Delivered, In progress or Failed, and a time-stamped receipt is saved with every delivered fax. Failed faxes don’t use pages.

What files can I fax with sendafax.ca?

PDF, JPG and PNG. You can also write the document in the composer and add a cover page with your logo and letterhead.

How many people can I fax at once?

Up to 50 recipients per fax. sendafax.ca confirms each number before the fax goes out.

Can I schedule a fax?

Yes. Pick a date and time up to 90 days ahead, and cancel any time before it sends.

Are received faxes sent to my email?

No. Incoming faxes stay in your private, encrypted FaxToFax.com inbox, and you get an alert in the app and browser. Documents are never emailed.

How long does setup take?

Four steps: your email, a one-time code, your fax number, then activate. Most people send their first fax in a few minutes.

Can I cancel any time?

Yes. Cancel online whenever you like. Cancelling stops the next renewal and you keep access until the end of the period you paid for.

Read the step-by-step guide ›

Start faxing online with sendafax.ca

Get your fax number in minutes and send your first fax today. $4.99 for your first month, cancel online any time.

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