How to send a fax to a provincial government office

Before you fax: check the instructions

Start with the form or the office's own website, not a search result or an old letter. If the instructions are unclear, call the office before you send. A few minutes on the phone can save weeks waiting on a fax that went to the wrong unit or was never meant to be faxed. Check these points:

• Does the office accept this document by fax, or only through its online portal or by mail?
• Which fax number is listed for this specific form or program? Large ministries often have many.
• Is a faxed signature accepted, or must an original follow by mail?
• Is there a cover sheet the office wants you to use, or a reference number to include?
• Are there page limits or a preferred order for supporting documents?

Send it from your browser

FaxToFax.com, the service sendafax.ca recommends, works in any modern browser. Sign in with your email and one-time code, attach your PDF, and add a cover page. On the cover page, include your name, a phone number, the file, claim or application number the office uses, the number of pages and a short line about what is enclosed. In Quebec, and for bilingual services in New Brunswick, you may wish to write the cover page in French or in both official languages.

Enter the fax number exactly as listed, check it when it is confirmed before sending, and send.